Privacy Policy

We (also referred to as “we,” “us,” or “our”) are committed to safeguarding your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide through the website Serein Gainetra (the “Website”).

These principles will be upheld:

• To ensure transparency about the collection and processing of your personal data:

We want you to be able to make informed decisions about the use and processing of your personal data. That's why we created our website. To support this, we use a range of tools and processes to provide you with relevant information about how we process personal data.

If we determine that you need specific details, we'll provide you with the information at the appropriate time and date.

We are pleased to answer any questions you may have and to provide any clarifications you need regarding any limitations imposed by law. You can reach us via email at the address below: info@serein-gainetra.com

• Personal data is used solely for the purposes outlined in this policy.

Personal Data may be processed by us for a variety of purposes, including providing the website to you; connecting you with third-party trading platforms (the 'Services'); enhancing the site; protecting our rights and interests; facilitating the maintenance, operation, and provision of the Services; complying with applicable regulatory or legal obligations; and carrying out administrative and business activities to support the delivery and use of the Services.

We also process personal data in order to gain a clearer understanding of your preferences and needs.

• To access essential tools to exercise your personal data rights:

To help you exercise your rights, we provide substantial resources. Contact us at any time to request information about your personal data. We can correct or delete it, and stop using it for specific purposes or altogether. We can also transfer your information to you or to a third party. We will accommodate your requests wherever possible.

• Protect your personal data:

While we cannot guarantee the absolute security of your personal data, we are committed to continuously implementing a range of measures and safeguards to ensure your personal data is protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy describes the categories of personal data the company collects about natural persons and how that data is processed, shared with third parties, secured, and otherwise handled.

This Policy concerns information that relates to an identified or identifiable natural person. An identifiable natural person is defined as someone who can be identified directly, or indirectly through a combination of additional information we hold or are reasonably able to access.

The Policy defines “processing” as a process that involves the use or collection of personal data. This includes the management, structuring, and storage of personal data.

Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18, nor do we knowingly permit such individuals to use our services. If we learn that we have collected information about someone under 18, we will delete it as quickly as we can.

2. What personal data do we hold about you?

When you access our services and channels, or visit our website, we collect personal data. In certain instances, we may ask you to provide this personal data. In other cases, we collect it by analysing how you use our services and channels, or by receiving information from our third-party partners.

3. No requirement to disclose personal information to the company and the associated consequences.

You are not required to provide us with personal data. However, in certain situations, if you choose not to share it, we may be unable to deliver some services, and users might be unable to access parts of the website.

4. What types of personal data do we collect? When you visit our website, we may collect the following personal information:

This includes details from your online activity log, traffic data (including your IP address and the date and time of access), the language you use, software crash logs, the type of browser used, as well as information about the device you use. This information is not personal data and cannot be used to identify you.

Personal Data We receive from you: Any personal data you choose to provide to Us when you connect to a third-party online trading platform through Us.

Personal information you provide to third-party platforms specifically to facilitate transactions: this includes your full name, address, telephone number, and email address.

5. The legal bases and purposes of processing personal data

The company processes your personal data for the purposes outlined in this section and in line with the applicable legal basis.

Without a valid legal basis, the company cannot use your personal data. The legal grounds on which the company may process your personal data are:

• You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so that we can transfer it to a third-party trading platform.
• The company or a third party may need to process data to pursue their legitimate interests. For example, to improve our services or to establish, exercise, or defend legal claims.
• Processing must comply with a legal obligation.

Please contact us by email for further details on the processing required to protect legitimate interests.

Below is a list of purposes and legal bases for which we may use the personal data you provide to us.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party service providers that support us, including hosting and storage services, processing of IP address information, and analysis of user experiences.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will transmit the personal data you have provided to the relevant third-party trading platforms. The use of your personal data is subject to their privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. This can provide the resources needed to enhance and improve the products and services it offers to its customers.

In the event it is necessary to protect the rights of third parties or assets, The Company may disclose personal data to regulatory, local, or other competent authorities.

We may also share your personal data with potential investors or buyers, or with lenders to the company or any other entity within our group if such a transaction takes place (including the transfer or sale of assets belonging to the company or any other group entity) or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Cookies and Third-Party Services

Third-party services, including advertising networks and analytics providers, may be used on our website. These third parties may also employ cookies and other tracking technologies.

Cookies are small text files stored on your device each time you visit or use this website and its services. They collect information about your preferences and browsing behaviour to enhance your overall experience, remember your settings, and tailor products and services to your interests. Cookies are also used for statistics and analytics.

Some of the cookies we use are session cookies. They are temporarily stored on your device and remain active only until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a period after you close your browser. They help the website recognise you as a returning user and make it easier for you to return to the website.

Types of cookies:

We may use them according to their intended purpose:

Cookies are blocked or have been removed

To block or delete cookies, adjust your browser's settings. Below are links to guide you through the process for several of the most widely used browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all of the website’s functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfil the purposes of processing described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.

We will share your information with third-party trading platforms for a period of 12 months. If you agree, we will continue to share your data for a further 12 months.

We regularly review the Personal Data we retain to determine whether it remains necessary.

9. Transfers of personal information to third countries or international organizations

Your personal information may be transferred to other countries (i.e., to a third country—any country other than the one in which you reside) or to international organizations or jurisdictions. The Company takes all necessary measures to protect the personal data you provide, puts in place appropriate safeguards as required by applicable law, and ensures that data subjects can exercise their rights and have access to effective legal recourse

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or an international organisation that the European Commission has decided ensures an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is made on the basis of a legally binding and enforceable agreement between public entities or authorities under Article 46 (2) (a).
• The transfer was carried out in accordance with the European Commission’s standard data protection clauses adopted under Article 46(2)(c) GDPR. The clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it uses to protect your personal data when transferred to third countries or international organisations. Please email info@wealthwaydigital.uk

10. Protection of Personal Data

We have implemented appropriate organisational and technical measures to protect personal data. This includes preventing the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will be preserved without error at all times. We are also not responsible for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any disclosure caused by errors during transmission, unauthorised access by a third party, or any other cause or event beyond our control.

In cases of legal obligations or other duties beyond our control, we may be required to disclose your personal data to third parties, including public authorities. In these situations, we cannot control the level of protection afforded to your personal data by those third parties.

Transmitting personal data over the internet is never completely secure. The Company cannot guarantee the security of any personal data you send to us online.

11. Hyperlinks to websites owned or operated by third parties

Links to third-party websites and applications are available on this site. These sites and apps are not under the company’s control or oversight. We are not responsible for any collection or processing of personal data by these third parties. This Policy does not apply to activities conducted through such sites or apps.

When visiting any third-party websites or apps, we recommend that you carefully review their privacy policies before deciding to access or use their services and features. We also suggest that you provide any personal data directly to them as appropriate.

12. Amendments to this Policy

This policy may be updated at any time. If we make changes, we will notify you by posting the revised policy on our website. For significant updates, we will also seek to inform you through appropriate channels and will publish a notice on our website. Unless stated otherwise, any amendments take effect upon publication of the revised policy.

13. Your rights regarding your personal data and privacy

You are entitled to ask us to verify the accuracy of the personal data we collect about you, to correct any errors, and to delete any personal data we do not require. You may also limit the scope or types of processing of your personal information.

If you are an EEA resident, please refer to this page:

You may exercise these rights concerning the personal data you provide. To submit a request, please send an email to the address below.

Access rights

The Company can verify whether personal data are being processed about you. If so, you may access your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.

The right of access to personal data must not conflict with the rights and freedoms of others. If fulfilling a request would adversely affect those rights and freedoms, the company may refuse to comply or limit its response.

Right to rectification

The Company is entitled to correct inaccurate personal data. You have the right to request that any incomplete personal data about you be corrected, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer needed for the purpose for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, on grounds related to your particular situation, to processing based on legitimate interests pursued by us or a third party; (d) personal data have been processed unlawfully; or (e) personal data must be erased to comply with the company’s legal obligations.

This right does not apply where the processing is necessary (a) to comply with a legal obligation imposed under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may ask the company to restrict the processing of your personal data.

If you request that processing be restricted, your personal data may be retained only with your consent; to establish, exercise or defend legal claims; to protect the rights of another natural person; or where retention is necessary for reasons of important public interest within the European Union or a Member State.

Your data portability rights

If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, if technically feasible. Your rights under the right to erasure are not altered in any way by exercising your right to data portability. Exercising the right to data portability must not adversely affect the rights or freedoms of other individuals.

Right to challenge

You have the right to object at any time to the processing of your personal data based on legitimate interests pursued by us or by third parties. This also applies to profiling based solely on such legitimate interests. If we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or the processing is necessary for the establishment, exercise, or defence of legal claims, we may continue to process your personal data.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to decline consent

You may revoke your consent to our processing of your personal data at any time. Doing so will not affect the lawfulness of processing that took place before you withdrew your consent.

You have the right to file a complaint with your supervisory authority.

You may lodge an appeal with a supervisory authority established by a Member State to safeguard individuals’ fundamental rights concerning the processing of personal data within the European Union.

Laws of the European Union and its Member States may limit your rights regarding your personal data, as described in section 13.

We will provide the requested information in accordance with your rights under section 13 of this agreement within one month of receiving your request. This timeframe may be extended by up to two months if necessary, depending on the nature and number of requests. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

Provided this does not conflict with Section 13 of the law, information you request under your Section 13 rights will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs for providing the information or implementing the requested action. We may also decline to act.

If we have doubts about the identity of the individual who submitted your request, the company may request additional information to verify your identity.